Known Issues

 

This is where I will list any 'known issues' and their status (and any workarounds.) If there is an issue not listed here, then please do let me know.

If you'd like to be informed (by email) when significant issues are discovered then please consider subscribing for email updates.


iOS

Outstanding issues:

  • Menu doesn’t popup when you tap on a topic (iOS) - you probably have Full Keyboard Access enabled in iOS13 (you need to disable it!)

  • Can’t open maps (with an error message) - it’s a bug in iOS13 you need to reboot your device.

  • Upgraded to v7 and all your maps are dimmed out? You probably have either the original app (orange and blue icon) or the trial app (iThoughts2go) still installed. Delete them and reboot your iPad - all should be well. NB: Before deleting any app ensure that you’ve got a backup of any data from that app.

  • The small buttons above the keyboard (for text formatting) are no longer displayed. This feature has been removed - it crashes under certain circumstances with iOS15. Best option is to press + hold the onscreen spacebar and it’ll turn into a trackpad.

  • Upgraded to v5 (or later) and your maps have disappeared - see here.

  • Updated to iOS11 and you have the original app (blue and orange icon) - see here

  • Spurious characters (**, _ etc) have appeared in the text. This is due to the v4 update which now uses Markdown for text formatting - see here for more info.


OSX

Outstanding issues:

  • Spurious characters (**, _ etc) have appeared in the text. This is due to the recent v4 update which now uses Markdown for text formatting - see here for more info.

  • The Safari extension no longer works in macOS Mojave (Apple have ‘deprecated’ the feature.) It is unlikely I will be able to workaround this - the replacement technology will not allow the same functionality.)

  • Inter-topic link lines not always drawn correctly in OSX Catalina (under investigation.)


Windows

Outstanding issues:

  • Crash on start on some versions of Windows 7. This can often be fixed by downloading the latest version of the .NET Framework from here.

  • iThoughts window is just blank/white. This is a driver issue - see here for more info.